Feedback Procedures

Procedures for Providing Feedback:

Clients are encouraged to express their appreciation of services, or share complaints or concerns about MSU Safe Place in one or more of the following ways:

• Speak with an MSU Safe Place volunteer, intern, or full-time staff member directly to express a compliment or concern.

• Contact MSU Safe Place full-time staff by phone or email:
  1. Tana Fedewa, Director, Center for Survivors: (517) 355-3551, adamstan@msu.edu
  2. Alyssa Baumann, Advocacy Coordinator: (517) 432-9570, baumann9@msu.edu
  3. Carolina Brito, Therapist: (517) 353-4152, britocar@msu.edu
  4. Lara Hayden, Advocacy Coordinator: (517) 353-4155, haydenL8@msu.edu
  5. Lauren Nelson, Advocacy Coordinator: (517) 353-4151, nelso685@msu.edu
  6. Erica Schmittdiel, Advocacy Coordinator: (517) 353-9999, schmit56@msu.edu

• Send a letter to: MSU Safe Place, Mail Processing, 166 Service Road, Room 113A, East Lansing, MI 48824. This would be opened by any staff member and reviewed by the director.

• Contact the individual's supervisor:
  
  1. Carolina Brito supervises Social Work graduate interns: (517) 353-4152, britocar@msu.edu
  2. Tana Fedewa supervises full- time staff: (517) 355-3551, adamstan@msu.edu
  3. Dr. Alexis Travis, Assistant Provost and Executive Director for University Health and Wellbeing, supervises Tana Fedewa: (517) 884-6511, travisa8@msu.edu